Refund and Returns Policy
Kotanotes : Hassle-Free Returns & Refunds (Rewritten)
At Kotanotes, your success is our priority. We offer top-notch study materials and a smooth return/refund process for your peace of mind. Here’s a quick guide:
Returning Products:
Unused & Original Packaging: Items must be in their original, unopened condition.
On Order Product : Non Returnable
7-Day Window: You have 7 days after receiving your order to initiate a return.
Refunds:
Quick Processing: Once your return arrives and is inspected, you’ll receive an email notification (approval or rejection) within a short timeframe.
Refunds Issued Quickly: Approved refunds will be credited back to your original payment method within 10 business days.
Shipping Note: Original shipping costs are non-refundable. If applicable, return shipping costs will be deducted from your refund.
On Order Product : Non Refundable.
Exchanges:
We only offer exchanges for defective or damaged items (printing mistakes only). Contact us at info@kotanotes.in with proof of the issue (photo/description) for a replacement.
How to Return:
Email Us: Initiate your return by emailing info@kotanotes.in with your order number and reason for return.
Pack Securely: Repack the item safely in its original packaging.
Ship it Back: Use a trackable shipping service or purchase shipping insurance for your return.
Ship to: 1-B-24, Talwandi,R.H.B Colony, Kota, RJ,324005, IN
Contact Information:
Email: info@kotanotes.in
Phone: +91 8005519972
We’re here to help!
Choose Kotanotes for your study needs, knowing we’ve got your back.
